It seems like a lot of trouble to fill out a whole form just to contact you.
Your website visitor has to go to all the trouble of filling out the form instead of just clicking on your email to contact you.
Two main reasons:
1. Computers get confused. Many computers don’t have any idea what to do when a website visitor clicks on an email address. If your visitor uses Microsoft Outlook, things work pretty well. He clicks on the email address, Outlook opens, he types his message and Presto! Everyone is happy.
But what if your website visitor doesn’t use Outlook? What does happen in this case is Nothing. Nothing happens. So your website visitor thinks the email is broken and they go to your competitor’s website to order their widgets.
2. Spam. Having your email address available on your website exposes it to spammers. Your email address is nicely displayed on the page(s) of your website so spammers can simply use little apps to “harvest” it from the Internet and send you as much spam as they want.
So we use forms. Forms keep your customers in contact with you. And that’s the goal.